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/ Warranty
MH Instruments provides a 30-day satisfaction guarantee on products and services
purchased directly from MHI, and a one-year warranty on parts and labor.
30-Day Satisfaction Guarantee
If for any reason you are not 100% satisfied with an MHI product or service, you
may return it for a refund or exchange. Just return the product to us in like-new
condition within 30 days from the date it was shipped to you, and we will refund
the full purchase price less shipping costs, which are nonrefundable. MHI reserves
the right to determine whether a full or partial refund or an exchange is merited
based on the condition of the returned merchandise.
One-Year Warranty
MH Instruments warrants each new product it manufactures to be free from defective
materials and workmanship. MHI agrees to remedy any such defect or replace the
unit, at our option, provided the unit is delivered to us, intact, with all transportation
charges prepaid to our factory, for a period of one (1) year from the date of
sale to the original purchaser.
Used and Damaged Merchandise
Any product that we determine shows evidence of being used or installed contrary
to our instructions, and/or subjected to improper handling, packaging or shipping
by the customer, will not be eligible for exchange, refund or warranty consideration.
Restocking Fees
We reserve the right to charge a minimum restocking fee of 10% or to refuse any
exceptions to our return policy.
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